Hey dear merchants,
this is a note to inform you that due to some internal changes the credentials to the FTP server changed!
To get your new credentials follow these instructions:
- Log in to your merchant account
- Click on “Add a collection”
- Scroll down to “Add new media”
- Below this you’ll find the link “some notes about FTP upload”, click it to open the credentials window.
Here you’ll find your new credentials!

FTP notes