For the record: There was a necessary and massive shift to a new bank within the last weeks – this step was related to a new payment service provider as well. By this method we are able to proceed with a reliable acquiring solution including a payment gateway for credit card transactions (and alternative payment options in the future).
During the current filtering process concerning the approval for processing of all shops, we were having issues with the database application while building our blacklist. We have now fixed and reasoned this one – hopefully for good.
Your collections which are compliant will be made available to the public again. We’re sorry for the misunderstanding and inconvenience. We know, we needed to make it better – and we appreciate your allegiance! You can review the effective blacklist in the FAQ section of your merchant interface.
On top of this we optimized the workflow in your interface by showing alerts whenever you’re adding, editing and listing non-compliant collections:
Please note that your non-compliant collections are pending and not visible to your clients right now.
After removal of the warnings mentioned above they become visible again!
Due to restrictions by the compliance management of our processor, we are encouraged to avoid wordings around ‘forced’, ‘drugged’, ‘young girls’ and such. That’s why we are required to keep our shops from being disconnected.
We are doing these monitoring checks for your and our immunity.
Also be sure to read our recent post about compliance restrictions:
Important update regarding compliance and payment processing
Due to restrictions by the compliance and risk management of our current credit card processor, we are encouraged to avoid wordings around ‘forced’, ‘drugged’, ‘young girls’ and such. That’s why we are required to keep our shops from being disconnected. We are doing these monitoring checks for your and our immunity and compliance.
Meaning that we have to brief one major change concerning one or two shops.
Calling the issue by name: If your content is not fully compliant with the guidelines of our processor, we’ll contact you in no time and recommend to proceed smoothly with our cashport. You’d still operate with our shop technology and technical infrastructure – including hosting, development and services – and, what is more, you’d continue to process all credit card transactions with another PSP such as Epoch, Zombaio or CCBill.
Don’t you worry, if you are involved 🙂
By now, we still got time until the end of July 2013 to shift to your new PSP solution. And best of all: If you wish, we would take entire care of that shift. Anyway, shopmaker.com will keep being the right hand and wingman for your business.
By the use of cashport, there is no 65:35 split, but a fair pricing structure:
(1 credit is 1 user per day)
Full billing service by shopmaker.com in the future is not precluded by this fact.
We have to hang on during this progress and promise to keep you in the loop, of course closest possible.
Feel free to get in touch and let us know, if there is anything we can assist or provide you with.