Browser-based “HTML File Uploader” officially released

The “HTML File Uploader” has finished beta testing and is now officially available for business. Many merchants have participated in the testing phase and a couple of thousand files have already been uploaded directly from the browser.

The new method is a superior alternative to the well-known upload via FTP and includes the following features:

  • Direct integration into the Merchant Interface
  • Multiple simultaneous uploads possible
  • Progress bar available
  • No more FTP client needed
  • Detection of incomplete uploads

In particular the last point can avoid many issues. FTP is a very old protocol and there is no way to tell if a file has been uploaded completely or if the connection was broken. Now, using the “HTML File Uploader” we can easily distinguish incomplete transfers from the rest.

You can find the “HTML File Uploader” in the Merchant Interface at “Media / Upload media”:HTML-File-Uploader

Of course, for the time being, you can continue using your FTP client.

IMPORTANT! The credentials to the FTP server changed!

Hey dear merchants,
this is a note to inform you that due to some internal changes the credentials to the FTP server changed!
To get your new credentials follow these instructions:

  • Log in to your merchant account
  • Click on “Add a collection”
  • Scroll down to “Add new media”
  • Below this you’ll find the link “some notes about FTP upload”, click it to open the credentials window.
    Here you’ll find your new credentials!
FTP notes

FTP notes

Warning if the file is already connected to a collection

Sometimes connecting media to collections can be some kind of thrilling. Sometimes you create a collection and add media to it you connected to some other collection earlier. Even if the files are deleted from you FTP folder as soon as they are processed by our server no one holds you back to re-upload it. Well, we thought of it and we don’t want to disallow you to have several collections with the same media in it. What we can do is to warn you, like this:

Warning if the file is already connected to a collection

Warning if the file is already connected to a collection

So you know when there is something doubled in your shop. By the way, we only check for the filename and not the content of the files (tell us if you know of a reason why we should do so :)). This is a feature request by, and