Last substantial update on compliance restrictions

For the record: There was a necessary and massive shift to a new bank within the last weeks – this step was related to a new payment service provider as well. By this method we are able to proceed with a reliable acquiring solution including a payment gateway for credit card transactions (and alternative payment options in the future).

During the current filtering process concerning the approval for processing of all shops, we were having issues with the database application while building our blacklist. We have now fixed and reasoned this one – hopefully for good.

Your collections which are compliant will be made available to the public again. We’re sorry for the misunderstanding and inconvenience. We know, we needed to make it better – and we appreciate your allegiance! You can review the effective blacklist in the FAQ section of your merchant interface.

On top of this we optimized the workflow in your interface by showing alerts whenever you’re adding, editing and listing non-compliant collections:



Please note that your non-compliant collections are pending and not visible to your clients right now.
After removal of the warnings mentioned above they become visible again!

Due to restrictions by the compliance management of our processor, we are encouraged to avoid wordings around ‘forced’, ‘drugged’, ‘young girls’ and such. That’s why we are required to keep our shops from being disconnected.
We are doing these monitoring checks for your and our immunity.

Also be sure to read our recent post about compliance restrictions:
Important update regarding compliance and payment processing

New feature on-hand: Recurring payment plans

Some of you guys might know very well that we were working costly hard on that issue, but finally we may luckily report great news:

Shazam! From now on we are able to re-bill your clients (again).
In other words: Your clients can now purchase their subscriptions in the form of recurring payment plans, so at the close of a defined period of time (from one month to two years) they’ll be re-billed automatically which permanently renews their subscription until they cancel it.

With the cancellation of a recurring payment plan, your clients are asked to select a reason for termination.
These cancellation reasons can also be modulated and customized by you for analysis!

Technically we made an unseen changeover to a new payment processor who is able to provide us with eCommerce parameters that meet our need.

The very best: All of your existing payment plans have already been shifted. For you there is no difference whatsoever.
Your active payment plans (non-recurring subscriptions) are just expiring. New clients as from today are going to choose your upgraded payment plans.

Your action is required now: Just start using this feature in two shakes and boost your sales by adding new payment plans (same workflow as usual: Merchant Interface Menu > Clients > Payment Plans > Add a payment plan). We’ve already prepared an exemplary “pending” recurring payment plan in your merchant interface to your convenience and review.
Feel free to use this one hereby or simply set up your own:

30 days recurring
Price: $29.95
Price starting from day 31: $24.95 (optional appetizer)

Nice side effect: What about offering a membership trial of 3 days with an automated re-billing of a full subscription right after that? 🙂

Please pay attention to the fact that, as of now, the lifecycle of a subscription is no longer calculated on a monthly but on a daily basis: 1 month is now 30 days.

Thanks for reading!

If you have any requests or concerns regarding this feature, please feel free contact us – no matter what.

SOFORT Banking now available in your shopping cart system

Yippie-yay, folks! We are constantly engineering and brushing up shop features or functionalities, hammering at website improvements to get finer results in usability and conversion rates. Today we have a little present for you regarding the international direct payment system SOFORT Banking:

We enhanced your payment options by enabling the SOFORT Banking gateway for one-time payments (single downloads) in your shopping cart system (at the cash point of paysites powered by download and even at

Your clients are able to select SOFORT Banking (Sofortüberweisung) in the checkout process as their favored method of payment.

Brief summary of the biggest advantages for you and your clients

No registration required (secure and easy payments at checkout)
High coverage of banks (SOFORT Banking is already available in 10 European countries)
Real-time transaction (instant download: digital goods can be received immediately)
Automated processes (no charge backs)

Important update regarding compliance and payment processing

Due to restrictions by the compliance and risk management of our current credit card processor, we are encouraged to avoid wordings around ‘forced’, ‘drugged’, ‘young girls’ and such. That’s why we are required to keep our shops from being disconnected. We are doing these monitoring checks for your and our immunity and compliance.

Meaning that we have to brief one major change concerning one or two shops.

Calling the issue by name: If your content is not fully compliant with the guidelines of our processor, we’ll contact you in no time and recommend to proceed smoothly with our cashport. You’d still operate with our shop technology and technical infrastructure – including hosting, development and services – and, what is more, you’d continue to process all credit card transactions with another PSP such as Epoch, Zombaio or CCBill.

Don’t you worry, if you are involved 🙂
By now, we still got time until the end of July 2013 to shift to your new PSP solution. And best of all: If you wish, we would take entire care of that shift. Anyway, will keep being the right hand and wingman for your business.

By the use of cashport, there is no 65:35 split, but a fair pricing structure:

Credits Price
0.15 €
0.14 €
0.13 €
0.12 €
0.11 €
0.10 €
0.09 €
0.08 €
0.07 €

(1 credit is 1 user per day)

Full billing service by in the future is not precluded by this fact.
We have to hang on during this progress and promise to keep you in the loop, of course closest possible.

Feel free to get in touch and let us know, if there is anything we can assist or provide you with.